💬 Support
Hey Sous Support
Need help with Hey Sous, the recipe, pantry and AI chef app by Ventiv? We're here to help.
Contact
Send us an email and we'll get back to you.
We aim to reply within 2 business days.
Frequently asked questions
Do I need an account?
No. Your recipes, pantry and settings are stored on your device.
How do I restore my Premium subscription?
Open Account in the app and tap Restore subscriptions, signed in with the same Apple or Google account you subscribed with.
How do I cancel Premium?
Subscriptions are managed by Apple or Google. On iPhone go to Settings > your name > Subscriptions. On Android open Google Play > Payments & subscriptions.
How do I move my recipes to a new phone?
Use Import & Export in the app to create a backup file, then import it on the new phone.
A recipe website won't import
Some sites block imports. Use Report this site after a failed import, or paste the recipe text instead.